Lead time is the KPI for process
Measure it before and after any process change to prove that it’s a good change.
Lead time is a useful metric for a team’s production ability. It should be measured before and after any process change to learn whether the change is helpful or harmful.
What is lead time?
Lead time measures the time between deciding to work on something and delivering it. For businesses that deliver software, it can be measured as the time between identifying a new feature to create and releasing the feature to customers.